The Session Status Monitor for CICS

"... a session status monitoring tool that presents summary data about active CICS users."

A state government processing center on the west coast hosts CICS regions to provide transaction processing for a number of state agencies. They operate an active help desk staffed by several levels of support technicians.

The challenge:

To provide the real-time information needed to answer user questions and resolve problems with CICS applications.

The solution:

CICS-View enhances your ability to support CICS users by providing easy access to vital data on CICS terminal sessions. Presenting real-time data in easy to read tables, CICS-View enables your staff to quickly analyze session status. Authorized support staff can use table commands to cancel a session, send a non-destructive message, even view a user's screen. CICS-View also provides generic searches of table data and provides current and peak terminal session counts.

The Broadcast Message Feature of CICS-View provides a way to broadcast nondestructive messages to all active users, or a filtered subset of active users. Message recipients can be filtered using the ERI-View Search Options Feature, or by using a pre-defined list. Messages are queued until the next CICS task at the receiving terminals is complete. Then, the session environment at the receiving terminal is saved and all queued broadcast and non-broadcast messages are displayed. From this panel, you can view queued broadcast and non-broadcast messages, reply to non-broadcast messages, or resume your CICS session.

Bottom line:

Improved CICS support with enhanced session monitoring tools.

Features and Benefits:

Consolidates terminal session information in central location

Presents real-time data in easy to read tables

Supports line commands to view user screens, cancel sessions, and reset statistics

Provides generic searches of table data

Displays current and peak user counts

Includes a user friendly message facility

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