CICS Technical Services Group

This CICS Technical Services Group provides expert professional services on an as-needed basis. Delivering a wide range of technical services for systems programming and application support, this group is a cost effective alternative to hiring new or replacement staff.

• Just think of the advantages of having technical or project management expertise available for that critical task. ERI staff can work independently or as part of your CICS support team, and you are billed only for hours worked. Or you may prefer an ongoing support contract that keeps ERI staff on-demand 7x24. Use us as long as you need us and cancel any time.

Sample of Services

7 by 24 off site, on-demand CICS technical support via TN3270

Optional on-site support as required

Install new CICS releases and migrate software

Create and validate CICS regions

Resolve CICS system problems, including dump analysis and vendor contact support

Resolve CICS application problems, including development

Provide project support for Year 2000 conversions

Web enable CICS applications

Call ERI to discuss how we can improve CICS Technical Support in your organization, 919/406-0067.

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